Services Outside Savannah's Scope

GNU Savannah is operated by volunteer admins. Many servers and services which are closely related to Savannah's operation are not handled by savannah admins.

When a problem arises with these servers or services, it is best to contact the relevant party directly: FSF sysadmins for server-related issues and GNU teams for GNU-related issues. See below for details.

GNU Project and Official GNU Packages:

Savannah administrators cannot help with official GNU-related matters, such as: approving a new GNU package, changing a Savannah project's status from gnu to nongnu or vice versa, approving new co-maintainers, dealing with FSF copyright assignments, and plenty more.

Server Issues - Contacting FSF sysadmin:

Many servers and services which are closely related to Savannah's operation are maintained by FSF sysadmins, and Savannah volunteers do not have access to them.

When a problem arises with these servers, it is best to contact FSF admins directly (although notifying savannah admins by CC'ing savannah-hackers-public@gnu.org is ok and can help us keep track of problems).

Servers and services:

  • fencepost.gnu.org - maintained by FSF sysadmins (including login issues, sending/receiving email there, installed packages, etc.). Before contacting FSF sysadmins, try writing to fencepost-users@gnu.org (https://lists.gnu.org/mailman/listinfo/fencepost-users).

  • Mailing lists (lists.gnu.org) - the host, mail setup, and Mailman installation are managed by FSF sysadmins. Savannah hackers have limited (non-root) access to mailing lists and archives. All requests for deletion of archived email must go to FSF sysadmin.

  • Web pages at http://www.gnu.org: content is maintained by webmasters@gnu.org and package maintainers, server administration by FSF sysadmins. A copy of the live configuration is in fencepost:/srv/data/www-config/ and a copy of the live server is in fencepost:/srv/data/www-mirror/. Individual package web pages are hosted in Savannah CVS "webpages" repositories (always CVS), but are sync'd to www.gnu.org for the actual serving (HomePage).

  • ftp.gnu.org - the main distribution server for GNU, managed entirely by FSF sysadmin. Compare with downloads for nongnu.org, which does happen on Savannah DownloadArea.

  • GNU Bug Tracker (http://debbugs.gnu.org) - managed by other non-Savannah volunteers; write to help-debbugs@gnu.org (https://lists.gnu.org/mailman/listinfo/help-debbugs) for help.

  • The Savannah hosts themselves are virtual machines on FSF-managed hardware; Savannah volunteers have root access to the virtual hosts, but no access to the hardware.

More information: