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sr #110789: Prevent misuse of canned responses in bug trackers

Submitter:  Arun Giridhar <arungiridhar>
Submitted:  Mon 28 Nov 2022 03:48:19 PM UTC
   
 
Category:  Savannah trackers - bugs, tasks, etc. Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Privacy:  Public Assigned to:  ineiev
Operating System:  None Open/Closed:  Closed
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Mon 13 Mar 2023 12:33:23 PM UTC, comment #2: 

I limited the availability of canned responses to group members.

Thank you!

Ineiev <ineiev>
Site Administrator
Wed 30 Nov 2022 12:38:35 PM UTC, comment #1: 

Currently, Savannah UI has no such switches.

Then, I'm not sure what solution would be the best: we could e.g.

  • disallow "non-member" access to canned responses site-wide, or on per-group basis, or separately for each response;
  • force preview when any canned response is selected;
  • do something else.
Ineiev <ineiev>
Site Administrator
Mon 28 Nov 2022 03:48:19 PM UTC, original submission:  

We have a list of canned responses on the GNU Octave bug tracker hosted at Savannah here: https://savannah.gnu.org/bugs/?group=octave&func=additem

The question for Savannah admins is: can we limit the use of those canned responses to project members who are logged in and not by end users? We have had some cases over time of people submitting bugs and also selecting a canned response, causing confusion. https://savannah.gnu.org/bugs/?63430

Discussion link: https://octave.discourse.group/t/canned-responses-in-the-bug-tracker/3637

Arun Giridhar <arungiridhar>

 

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    Follow 4 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2023-03-13 ineiev StatusIn Progress Done
        Open/ClosedOpen Closed
    2022-11-30 ineiev StatusNone In Progress
        Assigned toNone ineiev

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