ruQueue - Tasks: task #4870, Change user
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task #4870: Change user
Submitter: | John Fulton <jfulton> | ||
Submitted: | Thu 27 Oct 2005 03:56:47 PM UTC | ||
Should Start On: | Sun 27 Nov 2005 05:00:00 AM UTC | Should be Finished on: | Tue 27 Dec 2005 05:00:00 AM UTC |
Category: | None | Priority: | 1 - Later |
Status: | None | Privacy: | Public |
Assigned to: | None | Percent Complete: | 0% |
Open/Closed: | Open | Effort: | 0.00 |
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Each ticket points to a user. Sometimes tickets are created for a dummy user and then we find out who the user is. It would be nice to then update the ticket to point to the new user.
Note that the ticket table has user_id and old_user_id so it seems that this was planned for but not implemented.
You should be able to view a ticket and click a link under the username to search for and change the user that this ticket belongs to.
We should create a new priv called ChangeUser which applies to
moving this pointer and group it accordingly. Note AdminUser allows the user to create new users and edit the users currently in the system. This priv dould be used instead.