helpSavannah Administration - Support: sr #110647, Bug tracker not working?

 
 

sr #110647: Bug tracker not working?

Submitted by:  Andreas Gruenbacher <agruen>
Submitted on:  Tue 10 May 2022 08:49:55 AM UTC
 
Category:  Savannah trackers - bugs, tasks, etc. Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Assigned to:  None Operating System:  None
Open/Closed:  Closed
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Wed 18 May 2022 05:49:35 PM UTC, comment #6: 

comment #5:

> comment #4:
> > But the SQL issue still remains to be resolved.
>
> Does it?


Appears to be working now. Thanks!

Andreas Gruenbacher <agruen>
Wed 18 May 2022 05:43:57 PM UTC, comment #5: 

comment #4:

> But the SQL issue still remains to be resolved.


Does it?

Ineiev <ineiev>
Site Administrator
Tue 17 May 2022 08:33:35 PM UTC, comment #4: 

To clarify the SQL issue is separate from the other global mail issue. The global mail issue has been resolved. (I think.) But the SQL issue still remains to be resolved.

Bob Proulx <rwp>
Site Administrator
Tue 17 May 2022 06:35:09 AM UTC, comment #3: 

The email system on frontend2 the new web UI server has been configured for email.  They will have the correct from address and supported by DKIM and such now.  Hopefully this will resolve the issue for messages generated from now forward.

Bob Proulx <rwp>
Site Administrator
Mon 16 May 2022 06:18:53 PM UTC, comment #2: 

The upgrade on Friday from frontend1 to frontend2 brought the web UI up to the next level of Trisquel OS release.  That's great!  It was definitely needed!

However the mail subsystem was not fully configured.  It isn't address mapping (masquerading), and it doesn't have DKIM signatures configured.  Those two things means that mail delivery is dependent upon the recipient's email service provider.  Some will accept the mail and some will not.  At this moment I see 266 messages in that category of not being accepted.

Let me work on this configuration issue and this should improve deliverability of new messages.

Bob Proulx <rwp>
Site Administrator
Wed 11 May 2022 04:35:48 PM UTC, comment #1: 

original submission:

>
> The project is set up to notify user agruen, with -email is unavailable- as the configured email address.


A similar configuration works for me with my Savannah group.

Does the 'feedback' say it sent the notification to your address when you submit a comment?

> I have verified that email forwarding from -email is unavailable- to my real email address (andreas.gruenbacher@gmail.com) works.


Gmail is a really sophisticated beast; it's entitled to discarding anything and anyone.

> When I click on Submit Changes on https://savannah.gnu.org/bugs/admin/notification_settings.php?group=patch (Bugs > Set notifications), I'm getting the following error message; maybe that's related:


Probably not, but thank you, anyway!

Ineiev <ineiev>
Site Administrator
Tue 10 May 2022 08:49:55 AM UTC, original submission:  

I was just made aware of a new bug that I should have been notified about, but wasn't:

  https://savannah.gnu.org/bugs/?62364

The project is set up to notify user agruen, with -email is unavailable- as the configured email address. I have verified that email forwarding from -email is unavailable- to my real email address (andreas.gruenbacher@gmail.com) works.

When I click on Submit Changes on https://savannah.gnu.org/bugs/admin/notification_settings.php?group=patch (Bugs > Set notifications), I'm getting the following error message; maybe that's related:

db_query: SQL query error in [UPDATE `groups` SET `bugs}_glnotif`=1,`send_all_bugs`=1,`new_bugs_address`='agruen',`bugs_private_exclude_address`='' WHERE group_id = '10178'] Unknown column 'bugs}_glnotif' in 'field list'

Andreas Gruenbacher <agruen>

 

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Carbon-Copy List
  • -email is unavailable- added by rwp (Posted a comment)
  • -email is unavailable- added by ineiev (Posted a comment)
  • -email is unavailable- added by agruen (Submitted the item)
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    Follow 2 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2022-05-18 ineiev StatusNone => Done
        Open/ClosedOpen => Closed

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