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sr #110998: no email got sent regarding Savannah #65092 (°)

Submitter:  G. Branden Robinson <gbranden>
Submitted:  Sun 31 Dec 2023 09:50:13 AM UTC
   
 
Category:  Savannah trackers - bugs, tasks, etc. Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Privacy:  Public Assigned to:  ineiev
Operating System:  None Open/Closed:  Closed
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Wed 10 Jan 2024 05:16:12 AM UTC, comment #5: 

The mail configuration on frontend1 is correct.  There is nothing to fix there.  If the subject line contains UTF-8 characters then it must be escaped.  That's the correct answer.

Bob Proulx <rwp>
Site Administrator
Sat 06 Jan 2024 12:51:31 PM UTC, comment #4: 

Instead of modifying frontend1 mailing system configuration, I made Savane encode non-ASCII subjects.

Ineiev <ineiev>
Site Administrator
Sat 06 Jan 2024 12:48:37 PM UTC, comment #3: 

test with non-ASCII subject...

Ineiev <ineiev>
Site Administrator
Sun 31 Dec 2023 12:44:55 PM UTC, comment #2: 

frontend1:/var/log/mail.log says something like,

Dec 31 07:35:54 frontend1 postfix/smtp[1667544]: 4D4B2201EB: to=<bug-groff@gnu.org>, relay=eggs.gnu.org[209.51.188.92]:25, delay=0.12, delays=0.06/0.05/0.01/0, dsn=5.6.7, status=bounced (SMTPUTF8 is required, but was not offered by host eggs.gnu.org[209.51.188.92])


(BTW it says the same for some other notified addresses, e.g. and surprisingly, ineiev@gnu.org.)

This is similar to sr #110972; probably email configuration of frontend1 is wrong and we should fix it.

Ineiev <ineiev>
Site Administrator
Sun 31 Dec 2023 09:50:13 AM UTC, comment #1: 

This item has been reassigned from the group Savannah Administration task tracker to your tracker.

The original report is still available at task #16473

Following are the information included in the original report:

[field #0]                  Item ID: 16473

[field #1]                 Group ID: 5802

[field #2]              Open/Closed: Open

[field #3]                 Severity: 3 - Normal

[field #4]                  Privacy: Public

[field #8]                         : Unknown task Field Display Type

[field #9]                 Category: Approved Projects to be Reviewed

[field #10]                Submitter: gbranden

[field #11]              Assigned to: None

[field #12]                Submitted: Sun 31 Dec 2023 01:24:34 AM UTC

[field #13]                  Summary: no email got sent regarding Savannah #65092

[field #14]      Original Submission: Multiple groff developers noticed that no emails got sent, privately or to the bug-groff list, nor do the archives of the latter show anything, regarding this ticket at any point in its life cycle.

https://savannah.gnu.org/bugs/index.php?65092

Is it because of the degree sign in the Subject/Summary?


[field #16]               Item Group: None

[field #17]                   Status: None

[field #18]        Component Version: None

[field #19]         Operating System: None

[field #20]          Reproducibility: None

[field #21]               Size (loc): None

[field #22]            Fixed Release: None

[field #23]          Planned Release: None

[field #24]                   Effort: 0.00

[field #28]                 Priority: 5 - Normal

[field #29]          Should Start On: Sun 31 Dec 2023 12:00:00 AM UTC

[field #30]    Should be Finished on: Sun 31 Dec 2023 12:00:00 AM UTC

[field #31]         Percent Complete: 0%

[field #33]                  Release: None

[field #58]     Custom Select Box #1: None

[field #59]     Custom Select Box #2: None

[field #60]     Custom Select Box #3: None

[field #61]     Custom Select Box #4: None

[field #62]     Custom Select Box #5: None

[field #63]     Custom Select Box #6: None

[field #64]     Custom Select Box #7: None

[field #65]     Custom Select Box #8: None

[field #66]     Custom Select Box #9: None

[field #67]    Custom Select Box #10: None


Ineiev <ineiev>
Site Administrator
Sun 31 Dec 2023 09:50:13 AM UTC, original submission:  

Multiple groff developers noticed that no emails got sent, privately or to the bug-groff list, nor do the archives of the latter show anything, regarding this ticket at any point in its life cycle.

https://savannah.gnu.org/bugs/index.php?65092

Is it because of the degree sign in the Subject/Summary?

G. Branden Robinson <gbranden>

 

(Note: upload size limit is set to 16384 kB, after insertion of the required escape characters.)

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Carbon-Copy List
  • -email is unavailable- added by rwp (Posted a comment)
  • -email is unavailable- added by ineiev (Updated the item)
  • -email is unavailable- added by gbranden (Submitted the item)
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    Follow 7 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2024-01-06 ineiev CategoryNone Savannah trackers - bugs, tasks, etc.
        StatusIn Progress Done
        Open/ClosedOpen Closed
    2024-01-06 ineiev Summaryno email got sent regarding Savannah #65092 no email got sent regarding Savannah #65092 (°)
    2023-12-31 ineiev StatusNone In Progress
        Assigned toNone ineiev
    2023-12-31 ineiev Reassign itemSavannah Administration, task #16473 Savannah Administration, sr #110998

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