People at Savannah: Andrew Phillips Resume & Skills
Follows Resume & Skills of Andrew Phillips <cptlogic>.
Resume
Andrew Michael Phillips
4013 Laurel Drive Abilene, TX 79603
(325) 232-8240 (325) 660-3056
-email is unavailable-
Education:
Bachelor of Business Administration, 2003
Hardin-Simmons University, Abilene, Texas, 1998-2003
- Perl/CGI, HTML, JavaScript, and C using Linux, C++ and Visual Basic using MS Visual Studio, IA32 Assembler, COBOL
- Systems Analysis and Design, Network Archectiture and Administration, Networking, Linux
Experience:
Installation Specialist
Perot Systems
May 8-10, 2007
- Performed installation and verification of inventory management software
- Performed data entry and verification of inventoried systems
- Performed hardware diagnosis of non-booting systems
Junior Programmer
Milsoft Utility Solutions
June 1, 2006- May 4, 2007
- Maintained software written in C++ using Borland C++ Builder 6 and Borland Developer Studio
- Modified and delivered software to perform database conversions
Internet Support Technician
Velocity West, LLC/Call Resource, LLC
November 15, 2005- May 20, 2006
- Provided telephone and email support to dialup, DSL, Cable Broadband, and Voice over IP subscribers
- Supported users of Windows 95, 98, ME, 2000, XP, and MacOS 8.6-9.2 and OS X 10.1-10.4
- Provided troubleshooting guidance and instruction to customers and fellow technicians
- Served as a Level 2 technician during day and weekend shifts and the senior technician during evening shifts
Field Service Representative
Qualxserv, LLC February 2, 2005-November 14, 2005
- Provided next business day hardware and on-site support to Dell and IBM customers
- Performed operating system re-installations from disk image or CD as needed
- Provided technical guidance and information to end users and phone support technicians
- Used diagnostic tools to assess failures and potential problems
- Participated in a migration and support project for a high-profile client
Installation Specialist
TAC Worldwide August 18, September 28, November 11,13, 14 2005
- Participated in a systems software migration of Blackberry handhelds
- Deployed Hewlett-Packard LaserJet printers and accessories and HP LCD monitors
- Participated in a multi-station deployment of new hardware at two TXDoT RTS offices
Migration Specialist
Buchanan Associates July 23-August 24 2004
- Participated in the migration of TXDoT's RTS System from OS/2 to Windows XP Professional
- Provided on-site network troubleshooting, software and hardware installation
- Performed ad hoc troubleshooting and disk management using OS/2 command line utilities
- Performed network troubleshooting using Windows XP Professional command line utilities
Student Technician
Hardin-Simmons University January 2003-December 2003
- Provided help desk and desk side support to 2800+ faculty, staff, and students
- Assessed hardware failures, obtained replacement parts, and replaced failed components
- Coordinated with customers and staff to control and combat computer virus outbreaks
- Supported users of Windows 95, 98, NT 4.0 Workstation, 2000 and XP Professional, and MacOS X
Certifications:
- Microsoft Certified Professional
- CompTIA A+
- Dell Certified Systems Expert
Skills
Skill | Level | Experience |
---|---|---|
The Gimp | Base Knowledge | < 6 Months |
GNU/Linux | Base Knowledge | 6 Mo - 2 yr |
JavaScript | Base Knowledge | < 6 Months |
Perl | Base Knowledge | < 6 Months |
C++ | Good Knowledge | 6 Mo - 2 yr |
HTML | Good Knowledge | 6 Mo - 2 yr |
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