mainSavannah Administration - Support: sr #111134, would like support for attachments...

 
 

sr #111134: would like support for attachments in Savannah mail->ticket gateway

Submitter:  G. Branden Robinson <gbranden>
Submitted:  Mon 14 Oct 2024 10:12:38 PM UTC
   
 
Category:  Savannah trackers - bugs, tasks, etc. Priority:  5 - Normal
Severity:  1 - Wish Status:  Done
Privacy:  Public Assigned to:  ineiev
Operating System:  None Open/Closed:  Closed
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Wed 13 Nov 2024 05:18:13 PM UTC, comment #8: 

Savane removes the {savane:...} line because it isn't a part of the message; it also removes the footer where that line is written, including the instructions on how to reply, for similar reasons.  In particular, the heuristics remove all text starting with that line.  You can just avoid writing in that area; I'm not sure how to improve this generally.

Ineiev <ineiev>
Site Administrator
Mon 11 Nov 2024 10:46:45 PM UTC, comment #7: 

It almost works.  Text after the magic data line but before the attachment was deleted from the Web comment.

Here's what the message looks like with mutt in my sent folder.

Note the "Replying with attachment." line.


Date: Mon, 11 Nov 2024 16:43:59 -0600
From: "G. Branden Robinson" <g.branden.robinson@gmail.com>
To: 108747-support-savannah <savannah-trackers@gnu.org>
Subject: Re: [sr #111134] would like support for attachments in Savannah mail->ticket gateway

[-- Begin signature information --]
Good signature from: G. Branden Robinson <g.branden.robinson@gmail.com>
            created: Mon 11 Nov 2024 04:43:48 PM CST
[-- End signature information --]

[-- The following data is signed --]

Subject: Re: [sr #111134] would like support for attachments in Savannah mail->ticket gateway

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[-- Type: text/plain; charset=us-ascii, Encoding: 7bit, Size: 0.1K --]

At 2024-11-11T17:37:23-0500, G. Branden Robinson wrote:
>   {savane: user = 108747; tracker = support; item = 111134}

Replying with attachment.

[-- Attachment #2: hdtbl.diff --]
[-- Type: text/x-diff; charset=us-ascii, Encoding: quoted-printable, Size: 0.8K --]

[-- text/x-diff is unsupported (use 'v' to view this part) --]


[-- End of signed data --]


G. Branden Robinson <gbranden>
Mon 11 Nov 2024 10:44:04 PM UTC, comment #6: 

At 2024-11-11T17:37:23-0500, G. Branden Robinson wrote:

(file #56611)

G. Branden Robinson <gbranden>
Mon 11 Nov 2024 10:37:20 PM UTC, comment #5: 

I seem to be getting the "duplicate" mails again, which is good, because now I can reply to the ones that have the boilerplate, and the Reply-To: header is set appropriately.

Maybe I only imagined a problem earlier??

G. Branden Robinson <gbranden>
Mon 11 Nov 2024 04:45:27 PM UTC, comment #4: 


> This is hard for me to test now, as I've since become an administrator of the
> groff mailing lists, and Savannah emails get de-duplicated when sent to me.
>
> I actually like that, but it would be nice if the appropriate email address
> appeared in the body of the message.
>
> Example:
>
>
> To reply to this notification, you have two options:
> * In the Web UI at <https://savannah.gnu.org/bugs/?66410>.
> * By email, to <whatever-savannah-private@gnu.org>,


That wouldn't be hard, but I'm not sure that would help.

When Savane sends a notification to an external email (as opposed
to a user), it doesn't insert those lines at all because they
are to include the user ID to reply on behalf of, and it isn't
defined.

I think I don't understand how the de-duplication works.  Does
it take the body from one message and the headers from another?

Ineiev <ineiev>
Site Administrator
Sun 10 Nov 2024 06:36:10 PM UTC, comment #3: 

This is hard for me to test now, as I've since become an administrator of the groff mailing lists, and Savannah emails get de-duplicated when sent to me.

I actually like that, but it would be nice if the appropriate email address appeared in the body of the message.

Example:


To reply to this notification, you have two options:
* In the Web UI at <https://savannah.gnu.org/bugs/?66410>.
* By email, to <whatever-savannah-private@gnu.org>,
  ONLY IF you sign your email with a GPG key registered
  in your Savannah account AND you include the following line
  in the reply:

  {savane: user = 108747; tracker = bugs; item = 66410}


Could this be done?

G. Branden Robinson <gbranden>
Sun 03 Nov 2024 08:27:31 AM UTC, comment #2: 

The feature has changed to support encrypted emails; you may want to re-test.

Ineiev <ineiev>
Site Administrator
Tue 15 Oct 2024 03:08:02 PM UTC, comment #1: 

Initially done.

(, , , )

Ineiev <ineiev>
Site Administrator
Mon 14 Oct 2024 10:12:38 PM UTC, original submission:  

When responding via email to a groff ticket (bug #66332), I included a MIME attachment.

The MIME attachment did not make it into the resulting comment.

It would be nice if it could.

G. Branden Robinson <gbranden>

 

(Note: upload size limit is set to 16384 kB, after insertion of the required escape characters.)

Attach Files:
   
   
Comment:
   

Attached Files
file #56611:  hdtbl.diff added by gbranden (804B - text/x-diff)

 

Depends on the following items: None found

Items that depend on this one: None found

 

Carbon-Copy List
  • -email is unavailable- added by ineiev (Posted a comment)
  • -email is unavailable- added by gbranden (Submitted the item)
  •  

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    Follow 5 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2024-11-26 ineiev StatusReady For Test Done
        Open/ClosedOpen Closed
    2024-11-11 gbranden Attached File- Added hdtbl.diff, #56611
    2024-10-15 ineiev StatusNone Ready For Test
        Assigned toNone ineiev

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