helpSavannah Administration - Support: sr #108857, not receiving website registration...


sr #108857: not receiving website registration activation email

Submitted by:  None
Submitted on:  Mon 27 Jul 2015 07:37:55 PM UTC  
Category:  Savannah website Priority:  5 - Normal
Severity:  4 - Important Status:  In Progress
Assigned to:  Assaf Gordon <agn> Originator Email:  -email is unavailable-
Operating System:  GNU/Linux Open/Closed:  Open

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Sat 21 Nov 2015 10:33:50 AM UTC, comment #5: 

It may not be; but I don't recall complaints from users of any other providers. again, just a personal opinion.

Ineiev <ineiev>
Site Administrator
Sat 21 Nov 2015 10:00:55 AM UTC, comment #4: 

gmail is not the only provider caring about SPF, DKIM, and DMARC.

Sami Farin <Safari>
Sat 21 Nov 2015 08:08:25 AM UTC, comment #3: 

Just my personal opinion:

Gmail could be just a little bit less intelligent about spam. ten years ago it created no problems with registering Savannah.

Alternatively, the users could migrate to a better provider.

Ineiev <ineiev>
Site Administrator
Fri 20 Nov 2015 07:22:41 PM UTC, comment #2: 

Mails to gmail go to spam folder by default. could try to help the issue by
1) signing messages with DKIM
2) publishing SPF record
3) publishing DMARC policy
From header field is used in checking the DKIM, now it has -email is unavailable- , maybe it could use some other domain like because getting every address user into the DKIM bandwagon might be a challenge. does not have SPF records but does. Should be easy to fix. -email is unavailable- is used in checking SPF.

DMARC is easy to add, for example this  should be OK with google:
TXT record for containing "v=DMARC1; p=none;"

Sami Farin <Safari>
Thu 24 Sep 2015 11:07:13 AM UTC, comment #1: 


Apologies for the delayed response.

Is this still an issue?

Just to verify, please check again your account (preferably in 'All Mail' and Spam and also Trash) for a message originating from "".

If it is not there, we can troubleshoot further.

 - assaf

Assaf Gordon <agn>
Site AdministratorIn charge of this item.
Mon 27 Jul 2015 07:37:55 PM UTC, original submission:  

The summary says it all: I am not receiving website registration activation email.

I registered on 2015-07-12, and did not recevive any activation email. Today, 15 days later, I was trying to follow-up on a bug report, tried a login, was not able to, requested password reset, was told my username did not exist, went back through my email and saw no activation email anywhere.

I tried to register an account again. And again I have not received an activation email. These activations should only take a few minutes, right? Please look into this, it is unlikely I am the only one that cannot register.



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Carbon-Copy List
  • -email is unavailable- added by ineiev (Posted a comment)
  • -email is unavailable- added by Safari (Posted a comment)
  • -email is unavailable- added by agn (Posted a comment)

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    Follow 2 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2015-09-24 agn StatusNone => In Progress
        Assigned toNone => agn

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