mainSavannah Administration - Support: sr #110439, Cannot login...

 
 

sr #110439: Cannot login...

Submitter:  None
Submitted:  Wed 03 Feb 2021 03:15:08 AM UTC
   
 
Category:  Lost account Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Privacy:  Public Assigned to:  rwp
Originator Email:  -email is unavailable- Operating System:  GNU/Linux
Open/Closed:  Closed
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Thu 04 Feb 2021 04:20:18 AM UTC, comment #4: 

Awesome!  Glad to hear that everything is resolved now. :-)

Bob Proulx <rwp>
Site Administrator
Thu 04 Feb 2021 04:03:48 AM UTC, comment #3: 

Hi Bob,

I erased all cookies that I had from savannah.nongnu.org and savannah.gnu.org.  I was then able to successfully log in.  Thank you for that great suggestion!

I have also succeeded in changing my email address.

AFAIK everything is working great and we can close this ticket.

Many thanks!

Andy

Andy Stewart <andystewart>
Wed 03 Feb 2021 11:12:03 PM UTC, comment #2: 
Bob Proulx <rwp>
Site Administrator
Wed 03 Feb 2021 06:05:33 AM UTC, comment #1: 

Are you sure?  The email to your registered address is being sent there.  Initially there were retries due to the recipient system giving this status.

Feb  2 21:40:45 451 Temporary failure, please try again later.  ; status=deferred
Feb  2 21:49:07 451 Temporary failure, please try again later.  ; status=deferred
Feb  2 21:59:07 451 Temporary failure, please try again later.  ; status=deferred

But then later it was accepted.

Feb  2 22:18:58 250 ok  ; status=sent

Looks like greylisting was in action at your email mailbox provider.

Please go look again there and you should find the password reset mail there allowing you to recover your account.

Bob Proulx <rwp>
Site Administrator
Wed 03 Feb 2021 03:15:08 AM UTC, original submission:  

Hi Savannah Admins,

I cannot login to my account - name "andystewart".  I clicked the button to request a password reset, but the email never arrived.  My old email provider has closed up shop.  I am the project admin for the Xlog project.  Any help to get logged in will be very much appreciated.  Thank you!

Andy

Anonymous

 

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Carbon-Copy List
  • -email is unavailable- added by andystewart (Posted a comment)
  • -email is unavailable- added by rwp (Posted a comment)
  • -email is unavailable- added by rwp
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    Follow 4 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2021-02-04 rwp StatusNone Done
        Assigned toNone rwp
        Open/ClosedOpen Closed
    2021-02-03 rwp Carbon-Copy- Added andystewart

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