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sr #110707: Lost password before account activated

Submitter:  None
Submitted:  Wed 31 Aug 2022 01:44:00 PM UTC
   
 
Category:  Lost account Priority:  5 - Normal
Severity:  2 - Minor Status:  Done
Privacy:  Public Assigned to:  rwp
Originator Email:  -email is unavailable- Operating System:  None
Open/Closed:  Closed
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Fri 02 Sep 2022 07:13:14 AM UTC, comment #5: 

The first two tickets were posted from anonymous access which is allowed for posting tickets.  To allow people to open a ticket about trying to create an account. So that's expected and desired.

And now that you have posted a ticket from your account that means your account is no longer idle. And the note I posted about idle accounts no longer applies to it. Good!

Bob Proulx <rwp>
Site Administrator
Thu 01 Sep 2022 01:50:13 AM UTC, comment #4: 

Much obliged. Managed to get things set up now. And I did see that document before, but double checked it for good measure.

Also, would you like me to file an issue about how I was able to file an issue despite failing the security question? It is how I ended up filing a duplicate.

comment #3:

> I forgot to say this following about idle accounts.  Please be aware that if your account is not actively used for something then new idle accounts will be expired as an anti-abuse measure.  Please read this document.
>
> https://savannah.nongnu.org/maintenance/IdleAccounts/
>

Ronald M Zielaznicki <rmzielaznicki>
Wed 31 Aug 2022 11:30:41 PM UTC, comment #3: 

I forgot to say this following about idle accounts.  Please be aware that if your account is not actively used for something then new idle accounts will be expired as an anti-abuse measure.  Please read this document.

https://savannah.nongnu.org/maintenance/IdleAccounts/

Bob Proulx <rwp>
Site Administrator
Wed 31 Aug 2022 11:25:34 PM UTC, comment #2: 

No worries! Stuff happens. I have activated your account. It is active now. You will be able to use the lost password mechanism to reset the password on it. If that fails for any reason then file another ticket! :-)

Bob Proulx <rwp>
Site Administrator
Wed 31 Aug 2022 01:46:55 PM UTC, comment #1: 

Hah, here less than a day and managed to double submit a ticket.

I was kicked back for entering in the full title rather than a number in the magic question for bot prevention. After typing a number and submitting again, I found that I had submitted two tickets:

https://savannah.nongnu.org/support/index.php?110708

Anonymous
Wed 31 Aug 2022 01:44:00 PM UTC, original submission:  

Well, I managed to do a dumb. Registered for an account, but didn't save the password to my password manager.

Now I'm stuck. Un-activated accounts can't reset their passwords.

It looks like the account should be removed within three days, but I've seen other support tickets mention that it hadn't happened.

So, here I am, asking for assistance.

Anonymous

 

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  • -email is unavailable- added by rmzielaznicki (Posted a comment)
  • -email is unavailable- added by rwp (Posted a comment)
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    Follow 3 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2022-08-31 rwp StatusNone Done
        Assigned toNone rwp
        Open/ClosedOpen Closed

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